Contact us

How to contact us 

If you aren't happy with our response, view our complaints policy to find out what to do next.

Follow us on social media

Where we are based

Sale Waterside
Fourth Floor
Waterside House
M33 7ZF

Our advice line

Trafford SENDIASS is available all year-round with a direct helpline open from 9am to 12 noon, Monday to Friday. We also have a 24-hour answer machine, and if you leave us a message we will aim to get back to you within three working days.

If you need to speak to somebody outside our office opening hours, you can also call the national helpline run by Contact on 0808 808 3555 which is open from 9:30am to 5pm, Monday to Friday.

Our office is based within Sale Waterside, which is fully accessible and also has hearing loops and a lift.

We would like to know if the information on our website is useful to you, or if there is any information you would like to see on this site. We welcome any comments, so please send them to us at You can also leave feedback on both our service and our website via the links below.